Updated at Sept, 2023

General

Lead Innovative Concepts Limited (“Lead Innovative” and/or Company”) is a private company duly incorporated in Nigeria. All references to “our”, “us”, or “we” within this policy refer to the Company, its subsidiaries, affiliates and associates or any third party which may assume ownership and/or control of Coventi and its content. All references to “you” and “your” refer to any person who signs up on Coventi. We respect your privacy and are committed to protecting it through our compliance with this privacy policy “Policy” and applicable privacy laws. Our Privacy Policy sets out how and why we collect, use, share and protect your personal information.

About our services

Lead Innovative is a technology-based company engaged in promoting virtual and augmented reality experiences and lifestyles in Nigeria through its live streaming Platform - Coventi (“Website”/ “Platform”). The platform provides the highest quality immersive live streaming experience for concerts/events. Our expertise focuses on delivering top notch livestream services in the media and entertainment industry.

We also enable concert organizers to reach highest capacity of audience to livestream their concerts, world-wide. Through Coventi, persons who are physically unable to attend concerts or other events, for any reason whatsoever, can have full access to concerts at their convenience.

By accessing and using Coventi, we may collect certain personal information, which we commit to handle in the manner described in this Policy.

Please read the terms of this Policy carefully before using the Website. If you disagree in any way with the terms stated herein, you should not use or access the Website as your continued use will amount to your consent to this Policy and the use and sharing of your information in the manner described in this Policy.

We may update this Policy from time to time and if we make any material changes, we will notify you when we do so. We will provide you with the opportunity to review such changes. By continuing to use the Website after the changes have been made and we have notified you of them, you consent that the way we use your personal data will be subject to the terms of the updated policy.

This policy covers:
  • What personal data we hold and how we collect it;
  • Applicability of this Policy
  • What we use your personal data for; Your rights regarding the use of your personal information;
  • Sharing your personal data;
  • Retention Periods;
  • Data security and transfers;
  • Security of Personal Information; and Your rights.

If you have any further questions about how we process your information, or if you would like to exercise any of your rights regarding your personal information as set out in Paragraph 1.1, please contact us using the details below:

Name: Kunle Bamigboye
Email address: [email protected]
Phone Number: +234 803 460 4777

1. WHAT PERSONAL DATA WE HOLD AND HOW WE COLLECT IT

To help improve your experience and to deliver the services we render on the Platform (“Services”), we collect information from/about you in a variety of ways when you interact with our Website. Such information is categorized as follows:

1.1. Personal Details
We typically collect personal information provided at “sign up”, which may include your name, address, e-mail address, phone number, age, username, password, and other registration information, personal description and photograph.
1.2. Company Information
Where applicable, we may also collect your company information such as your company registration number, Tax Identification Number, sector of business, and office address.
1.3. Technical information and analytics
When you use our Platform, we may automatically collect the following information where this is permitted by your device settings:
1.3.1 technical information, including the address used to connect your mobile phone or other device to the internet, your login information, system and operating system type and version, browser or Platform version, time zone setting, operating system and platform, and your location (based on IP address).
1.3.2 information about your site visit, including products and services you viewed or used, Platform response times, interaction information (such as button presses) and any phone number used to call our customer service number. Cookies and similar technologies may be used to collect this information, such as your interactions with our Services.

2. APPLICABILITY OF THIS POLICY

By accessing, previewing, or otherwise using the Website in any manner, you represent and acknowledge that you are at least 18 (Eighteen) years of age, or if you are under 18 (Eighteen) years of age i.e., a “Minor” that you are using the Website with the consent of your parent or legal guardian. If you are a parent or legal guardian of a Minor, you hereby agree to bind the Minor to this Policy

3. WHAT WE USE YOUR PERSONAL DATA FOR

The purposes for which we use your personal data are detailed below:

3.1 To offer and provide you with our Services and to support our business functions.

3.2 To register your account, fulfill your requests for Services and communicate with you about such requests.

3.3 To respond to reviews, comments, or other feedback you provide us.

3.4 As may be necessary to establish, exercise, and defend legal rights.

3.5 To evaluate and improve our business, including developing new products and services.

3.6 To provide, administer, and communicate with you about the services and other offers to Coventi.

4.YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION

You are entitled to the following rights regarding the use of your personal information:

4.1 To withdraw consent to the processing of your information at any time, without affecting the lawfulness of processing of your information which you previously consented to. Note that if you revoke your consent to such processing, we will be unable to provide you with the Service(s) for which such consent is required.

4.2To restrict the use of your personal information to specific purposes.

4.3 To request for the deletion of your personal information, subject to any overriding legitimate grounds for the retention of same, such as our obligation to store your personal information and company details for prescribed periods of time.

4.4 To request for, and receive free of charge, any information regarding you which has been collected on the Platform, in concise & intelligible written form; provided that where such request is determined by us to be manifestly unfounded or excessive, we shall be entitled to charge a reasonable fee for same, taking into consideration, inter alia the administrative costs of providing such information.

4.5 To contest the accuracy of your personal information, and to procure the rectification of any inaccurate information.

3.8 To help us personalize our Service offerings in order to improve your experience on the Website, and to protect the security and integrity of our Services.

5. SHARING YOUR PERSONAL INFORMATION

We will under no situation knowingly sell, exchange, or otherwise disclose your personal information to third parties, except with your consent. We may, however, share information that we collect about you (including personally identifiable information) as follows:

5.1 members of our corporate group and our partners to aid the optimal delivery of our Services to you.

5.2 with companies and pre-vetted professionals we have engaged to provide Services, on our behalf, including those who act as data processors on our behalf, acting strictly under contract in accordance with applicable data protection laws. Those data processors are bound by strict confidentiality and data security provisions, and they can only use your data in the ways specified by us.

5.3 We may share with our commercial partners aggregated data that does not personally identify you, but which shows general trends, for example, the number of users of our Services.

5.4We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of our Services or the physical safety of any person.

6. RETENTION PERIODS

We retain your information in accordance with national and international best practice. However, we may retain records for a longer period as required by law or regulation.

7. DATA SECURITY AND TRANSFERS We store all your personal and

corporate information on secure servers. We encrypt data transmitted to and from the Platform. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy. Your data may be processed or stored via destinations outside of Nigeria (e.g. where we work with third parties who help deliver our Services to you, whose servers may be located outside of Nigeria), but always in accordance with applicable data protection laws, including mechanisms to lawfully transfer data across borders, and subject to strict safeguards.

8. SECURITY OF PERSONAL INFORMATION

Where you have chosen a password that enables you to access our Website, you are responsible for keeping this password confidential. We ask you not to share the password with anyone. Despite our very judicious efforts, you understand and accept that there is still a risk to your personal information being gained access to without authorisation due to the fact that there is no full guarantee of fidelity as per information transmitted across the internet. You are however advised to adhere to our security protocols at all times. We will not be liable for any unauthorized access to your personal information, save to the extent that such access is as a result of the willful negligence of the Company, its affiliates or authorised representatives.



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